Civility Tool-kit: Resources to Empower Healthcare Leaders to Identify, Intervene, and Prevent Workplace Bullying©
Truth
“A culture of disrespect is a barrier to patient safety and quality of care.”
–Lucian Leape
Wisdom
“Knowledge is power.”
–Francis Bacon
Courage
“Knowing what’s right doesn’t mean much unless you do what’s right.”
–Theodore Roosevelt
Renewal
“What lies behind us and what lies before us are tiny matters compared to what lies within us.”
–Ralph Waldo Emerson