Civility Tool-kit: Resources to Empower Healthcare Leaders to Identify, Intervene, and Prevent Workplace Bullying

Truth

“A culture of disrespect is a barrier to patient safety and quality of care.”

–Lucian Leape

Wisdom

“Knowledge is power.”

–Francis Bacon

Courage

“Knowing what’s right doesn’t mean much unless you do what’s right.”

Theodore Roosevelt

Renewal

“What lies behind us and what lies before us are tiny matters compared to what lies within us.”

–Ralph Waldo Emerson